what does a digital first organisation look like?

I often mull over whether my digital transformation work will ever been done (in a good way), and what it will look like when we get there. I was thinking this over while scanning through a e-consultancy report on the evolution of agencies. There were a couple of role descriptions which I think go some way to painting a picture of digital first organisation structures:

‘T-shaped’ people
“staff who have a strong, vertical digital skill, but have either a breadth of experience outside of this vertical area or at least a useful level of understanding and empathy with other vertical digital channels and, notably, with traditional marketing practice and techniques.”

Chief creative technologist (More on this theme in the excellent chiefmartec blog)
“The three main areas of focus for the role are:
1. Helping the Chief Marketing Officer translate strategy into technology and vice versa
2. Choreographing data and technology across the marketing organisation
3. Infusing technology into the DNA of marketing – practices, people and culture”

I’m still undecided whether digital teams will cease to exist entirely. I certainly think there will be fewer titles with ‘digital’, ‘web’ or ‘online’ within them. Like the descriptions above, digital and non-digital staff will have more rounded skills-sets all around.

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